Category: It/support
Skills:
- Technical support
- Problem solving
- Customer service
Duties:
- Specialize in technical support
- Solve problems
- Provide customer service
Are you eager to enhancing the world and collaborating with an advanced, imaginative business? True North Enterprises is pleased to announce an interesting employment opportunity for the role titled Technical support specialist. We are on the hunt for a committed and driven to be a contributor to our dynamic team and help us excel in our field of specialization.
About Our Team:
Here at True North Enterprises, we are committed to to working towards a better future. We are invested in a work environment that encourages inventive thinking, team interaction, and continuous education. As pioneers in our field, we aim to deliver the best quality services to our clients and creative innovations that surpass their anticipated results.
The Work Role:
In the position of Technical support specialist, you will have a major role in supporting and contributing to the success of the team performing crucial duties and responsibilities related to the position guaranteeing smooth and efficient operations while achieving excellent results. This role demands a combination of expertise and experience, enabling your background in Akureyri to contribute to successful outcomes. Whether you are holding the role of Technical support specialist, teaming with colleagues, or overseeing projects in Akureyri, your contributions will be fundamental to our success.
Major Responsibilities:
Safety and Security: Abide by safety guidelines and security strategies to provide a safe and secure working environment for all.
Conflict Mediation: Resolve conflicts and disputes with a professional approach, aiming to resolve issues in a constructive manner and ensuring a collaborative work setting.
Records Control: Maintain accurate and current documentation and records concerning job duties and responsibilities.
What We Seek:
We’re on the hunt for a person possessing the skills and traits outlined below:
Career Experience: Significant experience in a similar field, with a minimum of 5 years of related experience.
Abilities: Advanced proficiency in the necessary skills for this role - Technical support specialist
Educational Qualifications: A degree in the field corresponding to Technical support specialist or equivalent experience.
Vital Attributes: A cooperative individual with effective communication skills and a solution-oriented approach, and a passion for continuous improvement.
Why Contribute to Our Success?
At True North Enterprises, we provide more than mere employment; we enable a platform for career development and growth. Our workers benefit from:
Generous Wage: A competitive wage package that reflects your experience and qualifications.
Extensive Benefits: Health, dental, and pension packages to preserve your well-being.
Career Progression: Career progression opportunities within the company including regular professional training.
Work-Life Management: Custom work hours and a supportive and understanding work environment that appreciates and supports your personal time.
How to Apply for This Opportunity:
If you are interested in this position and satisfy the criteria outlined above, we would love for you to apply. Please submit your resume and a cover letter showcasing your experience and describe why you are the ideal candidate for the Technical support specialist position to complete the form.
Join True North Enterprises to take your career to the next stage in your career development with us. We anticipate welcoming a new colleague to our team who is aligned with our mission of innovative excellence and superior quality.
True North Enterprises guarantees equal opportunity for all employees. We recognize diversity and are passionate about providing an inclusive atmosphere for all employees.