Category: Client support
Skills:
- Inbound calls
- Problem-solving
- Customer inquiries
Duties:
- Answer calls
- Solve problems
- Address inquiries
Do you have a genuine passion for leaving a mark and aligning with a groundbreaking, forward-moving organization? QuantumEdge Holdings is glad to share a compelling job offer for the role of Customer support agent. We are recruiting a dedicated to become a valuable member of our team and contribute to our dedication to excellence in our profession.
About Our Organization:
Here at QuantumEdge Holdings, we are passionate about our commitment to driving progress for a better future. We believe in promoting a work environment that inspires creative solutions, collaborative work, and ongoing education. As authorities in our field, we work diligently to provide top-quality services to our clients and forward-thinking solutions that go beyond their expectations.
The Responsibility:
In your role as Customer support agent, you will significantly affect supporting the team's efforts towards success completing vital tasks and responsibilities of the role ensuring streamlined operations and providing top-quality results. This role requires a fusion of skills and experience, providing a platform to use your skills in Kandy to reach successful goals. Whether you are carrying out the role of Customer support agent, working closely with the team, or leading key projects in Kandy, your contributions will be vital to our continued success.
Core Duties:
Project Guidance: Participate in or oversee projects as assigned, ensuring timely project delivery and adherence to project goals and objectives.
Ongoing Improvement: Engage in career development to refine skills and knowledge, and use new expertise to better job performance.
Client Care: Provide exceptional support to clients or customers , addressing their requirements and resolving any concerns swiftly.
What Makes You a Fit:
We’re aiming to find a professional possessing the credentials and attributes we’re looking for:
Experience: A demonstrated background in the same industry with a minimum of 3 years of relevant experience.
Skills: Necessary expertise in the major skills for this position - Customer support agent
Educational Qualifications: A degree in the relevant discipline for Customer support agent or similar experience.
Character Attributes: A team-focused individual with superior communication capabilities and a proactive problem-solving mindset, and an enthusiasm for continual enhancement and development.
Why Choose Us?
At QuantumEdge Holdings, we offer something beyond a job; we foster a platform for growth and professional development. Our workforce enjoys:
Generous Pay: A rewarding salary package that corresponds to your skills and background.
Full Benefits Package: Health, dental, and retirement plans to ensure your well-being.
Career Progression: Paths for career advancement within the company including ongoing career training.
Balanced Lifestyle: Flexible working hours and a caring work environment that honors your personal time.
Application Details:
If you are passionate for this exciting opportunity and fit the qualifications mentioned above, we encourage you to get in touch. We ask that you send your resume and a cover letter providing details about your experience and clarify why you would be a good fit for the Customer support agent position to fill out the form.
Start your career journey with QuantumEdge Holdings and take the next step in your professional development with us. We are excited to welcome a new team member joining us who resonates with our dedication to superior quality and visionary thinking.
QuantumEdge Holdings is an advocate for equal opportunity employment. We respect diversity and are devoted to fostering an inclusive environment for every employee.