Category: Customer engagement
Skills:
- Skilled in managing customer interactions through social media
- Expertise in addressing customer concerns
- And ability to increase customer satisfaction
Duties:
- Engage with customers on social platforms
- Address inquiries
- Track customer feedback and satisfaction
Are you fervent about having a positive impact and working within a cutting-edge, visionary firm? SummitEdge Ventures is eager to present a sought-after career chance for the Social media customer manager position available. We are in need of a skilled and focused to join our progressive team and participate in our pursuit of excellence in our area of focus.
Our Mission and Vision:
At SummitEdge Ventures, we are committed to to improving the future. We believe in promoting a work environment that builds a culture of creativity, collaboration, and lifelong learning. As influential figures in our industry, we focus on delivering the finest services to our clients and unique solutions that fulfill and exceed their demands.
The Role Summary:
In your position as Social media customer manager, you will be crucial in assisting in the team's progress undertaking essential responsibilities and tasks for the role ensuring streamlined operations and providing top-quality results. This role needs a mix of expertise and practical experience, allowing you to apply your experience in Khiva to drive effective results. Whether you are executing the role of Social media customer manager, cooperating with team members, or heading strategic initiatives in Khiva, your work will be pivotal for our future success.
Principal Responsibilities:
Relevant Skills: Apply the required technical skills and tools mandatory for the position, and stay in the know about developments and best practices.
Responsibility & Ownership: Take responsibility for your duties and assigned duties, making certain tasks are completed correctly and in a timely approach.
Customer Help: Offer high-quality support to clients or customers , meeting their requirements and handling issues in a timely manner.
What Makes You a Fit:
We’re scouting for a candidate who holds the qualifications and attributes listed below:
Experience Needed: A thorough experience in the same field with at least 2 years of professional experience.
Required Skills: Advanced skills needed for the successful execution of this job - Social media customer manager
Necessary Education: A degree in a related discipline - Social media customer manager - or equivalent experience.
Individual Traits: A collective-minded team player with impressive communication skills and a practical problem-solving approach, with an enthusiasm for continuous improvement and development.
Why Embark on This Journey With Us?
At SummitEdge Ventures, we provide beyond a job; we establish a path for professional and personal growth. Our colleagues benefit from:
Rewarding Compensation: A rewarding pay package that corresponds to your skills and background.
Comprehensive Benefits: Health, dental, and 401(k) plans to protect your well-being.
Growth Opportunities: Possibilities for growth within the company with ongoing opportunities for advancement.
Work-Life Flexibility: Variable work hours with a supportive and accommodating work environment that prioritizes your personal time.
Application Instructions and Details:
If you are intrigued by this exciting opportunity and match the qualifications stated above, we would love for you to apply. We ask that you forward your resume and a cover letter detailing your experience and illustrate why you are an excellent fit for the Social media customer manager position to fill in the form.
Partner with SummitEdge Ventures and elevate your career in your career leap with us. We are enthusiastic about welcoming a new player on our team who echoes our commitment to outstanding results and creativity.
SummitEdge Ventures is committed to equal opportunity employment. We recognize diversity and are committed firmly to ensuring an inclusive setting for every employee.