Category: Customer service/management
Skills:
- Customer service management
- Team leadership
- Process improvement
Duties:
- Oversee customer service operations
- Lead team
- Improve processes
Do you have a strong enthusiasm for leaving a positive impact and collaborating with a future-oriented, creative enterprise? Apex Horizon is pleased to announce a valuable job position for the Manager of customer service position. We are in need of a diligent to contribute to our engaged team and contribute to our goal of excellence in our sector.
Who We Are:
Here at Apex Horizon, we are committed to to enhancing the future. We are dedicated to cultivating a work environment that endorses creative exploration, collaboration, and ongoing skill enhancement. As leaders in our sector, we strive to ensure excellence in the services we provide to our clients and creative solutions that surpass their expectations.
The Position Overview:
In the role of Manager of customer service, you will be a key player in assisting in achieving the team's goals managing key responsibilities and tasks for the role maintaining effective operations and ensuring high-quality outcomes. This opportunity needs a combination of qualifications and experience, giving you the opportunity to leverage your expertise in Larissa for success. Whether you are serving in the role of Manager of customer service, collaborating alongside the team, or managing efforts in Larissa, your input will be key to our future achievements.
Primary Functions:
Setting Your Goals: Define individual and career goals aligned with the team's and company's goals, and work diligently to achieve them.
Resolution of Disputes: Manage conflicts with a professional approach, working to resolve conflicts constructively and upholding a collaborative work environment.
Quality Review: Verify work quality satisfies or surpasses company benchmarks, and alter as needed to attain the targeted results.
What We Seek:
We’re aiming to find an applicant with the following skills and attributes:
Experience Summary: An extensive background in this field with a minimum of 4 years of pertinent experience.
Job Skills: Strong competence in the required skills for this job - Manager of customer service
Educational Qualifications: A degree that aligns with the job - Manager of customer service - or equivalent experience.
Character Attributes: A partnership-focused individual with clear communication abilities and a sharp problem-solving strategy, with an enthusiasm for continuous improvement and development.
Why Invest Your Talents Here?
At Apex Horizon, it’s more than simply a job; we build opportunities for growth and career advancement. Our people enjoy:
Generous Wage: A competitive earnings package that reflects your skills and experience.
Comprehensive Coverage: Medical, dental, and retirement plans to augment your well-being.
Career Pathways: Advancement options within the company and ongoing professional development.
Balanced Professional Life: Flexible schedules as well as a considerate and supportive work environment that recognizes and values your personal time.
Application Process:
If you are interested in this this unique opportunity and meet the listed requirements above, we invite you to submit your application. We encourage you to send your resume and a cover letter showcasing your skills and describe why you are the ideal candidate for the Manager of customer service position to complete the form.
Join Apex Horizon to take your career to the next stage in your career path with us. We are thrilled to have a new member to our team who upholds our values of exceptional quality and forward-thinking.
Apex Horizon embraces equal opportunity employment practices. We promote diversity and are committed to promoting an inclusive atmosphere for all employees.