Contact center support agent
Job Summary
| Job Title |
Contact center support agent |
| Employer Name |
BrightCrest Enterprises |
| Address: Country |
Sri Lanka |
| Address: City |
Negombo |
| Type of Employment |
Full-Time |
| Expected Salary |
8000 USD |
| Announcement Date |
2024-10-23 |
| Expiration Date |
2024-11-22 |
Job Details
We are looking for a Contact center support agent to join our team at BrightCrest Enterprises in Negombo, Sri Lanka. If you are passionate about your work, we’d love to have you onboard.
Responsibilities
As a Contact center support agent, your core duties will involve:
- Assist customers
- Resolve issues
- Route calls
- Leading regular meetings to track project progress
- Delegating tasks and ensuring timely delivery
Required Skills
In this position, you will need to demonstrate the following abilities:
- Customer assistance
- Call routing
- Issue resolution
- Attention to detail and quality
- Strong organizational skills
- Experience in leading teams
How to Apply
Interested in this role? Submit your application by 23 November 2024, and we will be in touch soon.
Apply for the Job