Category: Call services
Skills:
- Call answering
- Customer support
- Issue tracking
Duties:
- Answer calls
- Support customers
- Track issues
Do you have a strong passion for transforming communities and joining a progressive, forward-looking firm? VertexForward Solutions is enthusiastic to announce an appealing job role for the role titled Call handling specialist. We are seeking a passionate and skilled to add value to our diverse team and be part of our quest for excellence in our specialty.
Our Mission and Vision:
Here at VertexForward Solutions, we are passionate about our commitment to leading the way to a better future. We prioritize fostering a work environment that champions innovative ideas, team collaboration, and personal growth. As top professionals in our sector, we are dedicated to offering superior services to our clients and creative solutions that surpass their expectations.
The Opening:
As a Call handling specialist, you will hold an important role in advancing the team's success undertaking essential responsibilities and tasks for the role guaranteeing effective and efficient workflows and superior results. This role requires a fusion of skills and experience, allowing you to apply your experience in Skopje to drive effective results. Whether you are serving as a Call handling specialist, partnering with colleagues, or coordinating efforts in Skopje, your involvement will be key to our success.
Core Responsibilities:
Compliance Practices: Maintain compliance with company policies, procedures, along with relevant regulations to safeguard the integrity of business operations and align with business objectives.
Time Strategy: Organize time effectively to achieve deadlines and coordinate tasks according to urgency and importance.
Team Engagement: Engage effectively with team members and advance a supportive team dynamic through collaboration and supporting fellow team members.
What We Need:
We’re scouting for a person that possesses the credentials and characteristics we value:
Experience Overview: A long-standing experience in this sector, with at least 5 years of relevant experience.
Skill Set: Proficiency in the key competencies required for the position - Call handling specialist
Qualification: A degree in the field corresponding to Call handling specialist or equivalent experience.
Essential Traits: A collaborative contributor with top-notch communication skills and a strategic problem-solving perspective, and a strong commitment to continuous self-improvement.
Why Choose Us?
At VertexForward Solutions, our offer is more than a job; we build a platform for career advancement and development. Our members benefit from:
Generous Compensation: An attractive compensation plan that is tailored to your experience and skills.
Holistic Benefits: Health, dental, and retirement plans to uphold your well-being.
Advancement Pathways: Paths for advancement within the company and ongoing professional development.
Work-Life Integration: Flexible shift timings alongside a positive and supportive work setting that prioritizes and supports your personal time.
Instructions for Applying:
If you are ready for this prospect and fulfill the requirements listed above, we recommend that you apply. We ask you to submit your resume and a cover letter explaining your skills and show why you are a great fit for the Call handling specialist position to complete the form.
Take the next step in your career with VertexForward Solutions and your career enhancement with us. We are happy to welcome a new team member who aligns with our principles of excellence and cutting-edge solutions.
VertexForward Solutions practices equal opportunity employment. We uphold diversity and are committed towards maintaining an inclusive environment for all team members.