Category: Technical support
Skills:
- Call troubleshooting
- Issue resolution
- Customer assistance
Duties:
- Troubleshoot calls
- Resolve issues
- Assist customers
PureEdge Ventures is pleased to announce its goal to attract talented and determined individuals to team up with us. If you are in search of an opportunity to strengthen your skills and attain professional success in a challenging environment that drives creativity and innovation, we encourage you to apply now.
Primary Responsibilities:
Completing assigned tasks as a Helpdesk support agent with exceptional effectiveness and quality.
Achieving common goals through collaboration with other teams in Sliema as a Helpdesk support agent.
Proposing new ideas to enhance internal processes at PureEdge Ventures as a Helpdesk support agent, with a focus on improving performance.
Preparing detailed reports on progress and achievements as a Helpdesk support agent at PureEdge Ventures to ensure continuous development.
Required Attributes:
To be eligible for the Helpdesk support agent position, the applicant must have a degree in a related field or equivalent practical experience.
The applicant must have excellent teamwork skills and the ability to adapt to a dynamic work environment for the Helpdesk support agent position at PureEdge Ventures.
The applicant for the Helpdesk support agent position at PureEdge Ventures must demonstrate strong organizational skills and the ability to manage time effectively.
The applicant for the Helpdesk support agent position in Sliema must demonstrate strong critical thinking and problem-solving abilities to handle issues quickly and efficiently.
A core requirement for the Helpdesk support agent position is proficiency in using the required software.
What You'll Enjoy:
Working as a Helpdesk support agent at PureEdge Ventures provides unique opportunities for professional development.
In the Helpdesk support agent position, you will receive a competitive salary and benefits aligned with experience and performance.
The Helpdesk support agent role in Malta includes a work environment that encourages innovation and the exchange of ideas.
In the Helpdesk support agent position, you will find flexible working hours that help achieve work-life balance.
If you are qualified and wish to join our team as a Helpdesk support agent, we welcome your application. Send your resume and cover letter to our email and mention the job title in the subject line.