Category: Quality analysis
Skills:
- Call monitoring
- Performance tracking
- Issue logging
Duties:
- Monitor calls
- Track performance
- Log issues
Are you motivated to leaving a positive impact and engaging with a modern, pioneering company? StriveStar Enterprises is pleased to introduce a promising job role for the opening of Call quality analyst. We are looking to hire a dedicated to join forces with our dynamic team and participate in our pursuit of excellence in our area of focus.
About Our Organization:
At StriveStar Enterprises, we emphasize our dedication to supporting a brighter future. We aim to enhance a work environment that advances creative approaches, teamwork, and constant learning. As frontrunners in our sector, we focus on delivering the finest services to our clients and unique solutions that fulfill and exceed their demands.
The Job Title:
In the position of Call quality analyst, you will have a major role in contributing to the team's achievements handling fundamental tasks and responsibilities related to the role ensuring effective and efficient operations, and delivering high-quality results. This position calls for a mix of skills and qualifications, letting you use your skills in Tenkodogo to ensure positive outcomes. Whether you are engaged in the role of Call quality analyst, collaborating alongside the team, or directing strategic efforts in Tenkodogo, your role will greatly affect our continued success.
Critical Responsibilities:
Project Supervision and Coordination: Work on or manage projects as directed, overseeing adherence to project timelines while adhering to project deliverables and objectives.
Quality Review: Verify work quality satisfies or surpasses company benchmarks, and enhance as needed to attain the targeted results.
Compliance Standards: Ensure conformity with company policies and procedures, and pertinent standards to safeguard operational integrity and contribute to business goals.
What We’re After:
Our mission is to locate a person with the skills and traits outlined below:
Experience Snapshot: A rich history in this field, with a minimum of 2 years of related experience.
Required Skills: Necessary expertise in the major skills for this position - Call quality analyst
Educational Attainment: A degree in the field corresponding to Call quality analyst or equivalent experience.
Character Attributes: A partnership-focused individual with clear communication abilities and a sharp problem-solving strategy, with a fervor for ongoing progress and innovation.
Why Make Us Your Next Career Move?
At StriveStar Enterprises, we extend beyond just a job; we offer a foundation for growth and professional development. Our employees thrive with:
Competitive Salary: A competitive earnings package that mirrors your qualifications and experience.
Extensive Coverage: Health, dental, and pension benefits to enhance your well-being.
Growth and Advancement: Advancement chances within the company with continual professional development.
Work-Life Management: Flexible working patterns and a supportive and friendly work environment that acknowledges and respects your personal time.
Application Details:
If you are inspired by this career move and meet the requirements detailed above, we look forward to receiving your application. Kindly forward your resume and a cover letter explaining your skills and argue why you would be a perfect fit for the Call quality analyst position to fill in the form.
Join StriveStar Enterprises and take the next step in your career leap with us. We look forward to the inclusion of a new team member to collaborate with us who has a shared commitment to high standards and ingenuity.
StriveStar Enterprises guarantees equal opportunity for all employees. We value diversity and are engaged in creating an environment that embraces inclusion for all team members.